Terms & Conditions

Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website www.shengdeo.com (the “Site”) operated by Shengdeo (“we,” “us,” or “our”).
By accessing or using the Site, or purchasing products from us, you agree to be bound by these Terms and our Privacy Policy, Shipping Policy, and Return & Exchange Policy. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using this Site, you agree to comply with and be legally bound by these Terms.
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to use this Site and place an order. By using the Site, you confirm that you have the legal capacity to enter into a binding contract.

3. Product Information & Orders

3.1 Product Descriptions

We make reasonable efforts to ensure that product descriptions, images, and information on the Site are accurate. However, we do not guarantee that all content is error-free, complete, or current. Product colors may vary due to screen display differences.

3.2 Order Placement & Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order for reasons including product availability, pricing errors, or suspected fraud.
An order is considered accepted only after it has been shipped and a shipping confirmation email is sent.

3.3 Pricing & Payment

All prices are listed in U.S. Dollars (USD) and do not include applicable state sales tax, which will be calculated at checkout based on your shipping address.
We accept PayPal only. Full payment must be completed before order processing begins.

4. Shipping & Delivery

Shipping terms, delivery times, eligible regions, and exclusions are governed by our Shipping Policy, which is incorporated into these Terms by reference.
We are not responsible for delays caused by carriers, weather conditions, or other circumstances beyond our control.

5. Returns & Exchanges

All returns and exchanges are subject to our Return & Exchange Policy, which explains eligibility, non-eligible items, timeframes, and refund processing.
Customers must follow the procedures outlined in that policy to qualify for a return or refund.

6. User Responsibilities

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

  • Engage in fraudulent or misleading activity

  • Use unauthorized payment methods

  • Interfere with Site functionality or security

  • Upload or transmit harmful or unlawful content

7. Intellectual Property

All content on the Site, including text, images, logos, and designs, is owned by Shengdeo or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or modify any Site content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Shengdeo shall not be liable for indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
Our total liability for any claim shall not exceed the amount paid for the product(s) related to the claim.

9. Indemnification

You agree to indemnify and hold harmless Shengdeo from any claims, losses, or damages arising from your violation of these Terms or misuse of the Site.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the U.S. state corresponding to the customer’s shipping address, without regard to conflict of law principles.

In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith negotiation.
If unresolved, disputes shall be submitted to the competent courts located in the applicable U.S. state.

11. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

12. Contact Information

If you have any questions regarding these Terms, please contact us at:

📧 Email: customer@shengdeo.com