Shipping Policy

1. Shipping Eligibility

Eligible Shipping Regions
We currently ship only within the United States, including:

  • Contiguous United States (lower 48 states)

  • Alaska

  • Hawaii

Non-Deliverable / Restricted Regions
We do not ship to the following locations:

  • International destinations (including Canada, Mexico, and other countries or territories)

  • U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands)

  • APO/FPO/DPO military addresses

  • P.O. Boxes

  • Remote or hard-to-reach areas where standard carriers cannot complete delivery (e.g., remote rural areas, islands without regular courier access, locations requiring special transportation)

Orders placed to ineligible or restricted addresses may be automatically canceled and fully refunded.

2. Shipping Fees & Free Shipping Policy

  • Free Standard Shipping is available for all orders shipped to eligible U.S. regions, with no minimum purchase requirement.

  • Sales Tax: Product prices displayed on the website do not include sales tax. Applicable sales tax or use tax will be calculated and added automatically at checkout based on your shipping address.

3. Shipping Options

We currently offer Standard Shipping only for all eligible orders.
Expedited or express shipping services are not available at this time.

4. Order Processing Time

Orders are processed on business days only (Monday–Friday, excluding U.S. federal holidays).
All orders will be processed and dispatched within 1–2 business days after payment confirmation.

5. Estimated Delivery Time

Delivery times are counted from the date of order dispatch (not the date of order placement). Estimated delivery windows are:

Region Estimated Delivery Time
Contiguous United States 3–5 business days after dispatch
Alaska 7–10 business days after dispatch
Hawaii 7–10 business days after dispatch

Delivery times are estimates only and may vary due to carrier delays, weather conditions, peak seasons, or unforeseen circumstances.

6. Customs & Duties

Since we only ship within the United States, no customs duties, import taxes, or brokerage fees apply to any orders.

7. Shipping Delays

We are not responsible for delivery delays caused by:

  • Third-party carrier issues

  • Severe weather or natural disasters

  • Other factors beyond our control

If you are unsure whether your address is eligible for delivery, please contact our customer support team before placing an order.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us at:
📧 Email: service@dubeni.com